TL;DR: Our Commitment to Your Privacy

Hey there! 👋 As a fellow nurse, I totally understand how important privacy is—it's a huge deal for me, too. The StellarNurse team and I created this Privacy Policy to protect your information in the same way we want ours protected. Here’s a quick look at what StellarNurse does with your data:

  • Our Straight-Up Use of Your Data: We collect it mostly so we can keep you informed about our services and connect you with travel nursing agencies.
  • We Share Your Profile - Only At Your Request: When you message an agency through StellarNurse, we send your StellarNurse private email and your phone number so the agency can contact you about jobs.
  • You Control Your Info: Block agency phone spam with a burner phone number. You can also leave your phone number blank in your profile, so agencies won't receive it with your messages. To stop emails from agencies, you can turn your StellarNurse private email on or off in your dashboard. Remember: turning off your email or leaving your phone number blank will limit agencies' ability to reach you.

We’re all about transparency and respecting your boundaries here at StellarNurse. If you have any questions or need more info, just reach out. Stay safe, protect your data privacy and keep scrolling for all the details in our full Privacy Policy! 🌟


Table of Contents

  1. TL;DR: Our Commitment to Your Privacy
  2. Quick Overview
  3. Interpretation and Definitions
  4. Collecting and Using Your Personal Data
  5. Your Rights Under Privacy Laws
  6. Advertising and User Data Usage on External Platforms
  7. Email Marketing
  8. Phone Number Information, Text Messaging, and Contact with Travel Nurse Agencies
  9. Analytics
  10. Use of Your Personal Data
  11. Retention of Your Personal Data
  12. Transfer of Your Personal Data
  13. Delete Your Personal Data
  14. Disclosure of Your Personal Data
  15. Data Security Measures
  16. Children’s Privacy
  17. Links to Other Websites
  18. Changes to this Privacy Policy
  19. Contact Us

Quick Overview

  • Your Data: We collect personal info like your email, name, phone number, plus other details to improve our Service. We also gather Usage Data automatically.
  • Cookies and Tracking: We use cookies and similar tools for functionality, analytics, and advertising. You can manage these in your browser settings.
  • Data Use: We use your info to run, maintain, and improve our Service, manage accounts, talk with you, and give personalized promotions.
  • Sharing Data: Sometimes we share your info with service providers, business partners, or when required by law.
  • Data Retention: We keep your data as long as we need it for our operations and to follow legal rules.
  • Your Rights: You can access, update, or delete your data. California, Virginia, and Nevada residents have extra rights under local laws.
  • Email Marketing: You might get marketing emails from us, but you can opt out at any time. Agencies only see your StellarNurse private email when you send them messages. We never share your personal email address with agencies.
  • Phone Number & Texting: We may collect and use your phone number for texting about our services. We only share your phone number with agencies when you message them on StellarNurse. You can opt out of texts any time. Get a burner phone number for extra protection against spam.
  • Analytics & Ads: We use outside analytics and ad platforms to understand user behavior and show targeted ads. You control your ad preferences on these platforms.
  • Data Security: We protect your data with encryption, secure storage, regular audits, and staff training.
  • Policy Updates: We might update this policy and let you know if there are major changes.
  • Contact Us: If you have questions about privacy, email us at nursesupport@stellarnurse.com

Interpretation and Definitions

Interpretation

Words with capital letters have specific meanings listed below. These definitions apply whether the word appears in singular or plural.

Definitions

  • Account: A unique account created so you can use parts of our Service.
  • Company ("the Company," "We," "Us," or "Our"): StellarNurse LLC, 920 N TYLER RD STE 304 #234, WICHITA, KS 67212.
  • Cookies: Small files placed on your device to remember your browsing history or preferences.
  • Device: Any device (computer, smartphone, tablet) that can use our Service.
  • Personal Data: Any info that can identify a person, like a name, email, or phone number.
  • Service: Our Website.
  • Service Provider: Any person or company that processes data for us (like third-party vendors).
  • Usage Data: Data collected automatically (for example, time spent on pages).
  • Website: StellarNurse Travel Nursing Job Data Company, found at https://stellarnurse.com/
  • You: The individual using our Service, or the legal entity you represent.

Collecting and Using Your Personal Data

Personal Data

We may ask you for info like:

  • Email address
  • First and last name
  • Phone number
  • Usage Data

Usage Data

We collect certain data automatically (Usage Data) when you visit or interact with our Service. This can include IP address, browser type, which pages you visit, and how long you spend on them. We also track diagnostic data if there’s a problem with our Service.

Personal Email vs. StellarNurse Private Email

  • Personal Email: We collect this during sign-up for account creation, password resets, and important notifications about our Service.
  • StellarNurse Private Email: This private email is assigned to you so you can chat with travel nurse agencies while keeping your personal email protected. If you decide you no longer want agency messages, you can turn your StellarNurse private email on or off in your dashboard.

Tracking Technologies and Cookies

We use cookies and similar tech (like beacons, tags, and scripts) to see how you use our Service and improve it. You can choose to block cookies in your browser, but some parts of our Service might not work correctly if you do.

  • Session Cookies: Deleted when you close your browser.
  • Persistent Cookies: Remain on your device until they expire or you remove them.
  • Essential Cookies: Required for the Service to work properly.
  • Functionality Cookies: Help us remember your choices so you don’t have to re-enter them every time.

Your Rights Under Privacy Laws

We follow privacy laws in places like Nevada, California, and Virginia, ensuring your data is safe and only transferred when it’s properly protected.

California Consumer Privacy Act (CCPA)

If you live in California, you can:

  • Know what data we collect, how we use it, and who we share it with.
  • Delete your personal data.
  • Opt Out of having your data sold.

How to Exercise These Rights:

  • Access: Email us at nursesupport@stellarnurse.com to request your data.
  • Delete: Email us if you want to delete your data.
  • Opt Out: Use the “unsubscribe” link in emails or reach out to us directly to stop data sharing.

We won’t treat you differently if you use these rights.

Virginia Consumer Data Protection Act (VCDPA)

If you live in Virginia, you can:

  • Access your personal data.
  • Correct inaccurate data.
  • Delete your data.
  • Opt Out of targeted ads, profiling, or sale of data.

How to Exercise These Rights:

Nevada Privacy Law

If you live in Nevada, you can:

  • Opt Out of having your personal data sold.

How to Exercise These Rights:

How to Exercise Your Rights

We’ll try to respond within 30 days.

Non-Discrimination Statement

Using your privacy rights won’t affect your ability to use our Service. We'll never lower quality service just because you exercised your rights.


Advertising and User Data Usage on External Platforms

We advertise on Google, Reddit, TikTok, X (formerly Twitter), Instagram and Facebook. We might use tools like the Facebook Pixel to see how you interact with our ads. These platforms might collect data using cookies or pixels to offer more relevant ads to you. Check out each platform’s privacy settings to limit ad tracking if you prefer.


Email Marketing

  • Why We Collect Your Email: To send newsletters, offers, and updates that might interest you.
  • Third-Party Services: We may use trusted email services to manage our newsletters.
  • Your Control: You can opt out of marketing emails at any time by clicking “unsubscribe” in any email. Even if you unsubscribe, we may still send transactional or Service-related emails.
  • Privacy Promise: We never share or sell your personal email address to anyone.

Phone Number Information, Text Messaging, and Contact with Travel Nurse Agencies

When you give us your phone number, you agree to:

  1. Text Messages from Us: We may use your phone number to send updates or important info. Opt out anytime by replying “STOP” or updating your settings.
  2. Sharing Your Phone Number with Agencies: If you message a travel nurse agency on StellarNurse, we’ll share your phone number so they can call or text you about job openings. If you’d rather not share a phone number, don't message agencies or leave your phone field blank. This will limit communication with agencies.
  3. Get a Burner Phone Number for full control: Keep your personal phone line spam-free and allow agencies to contact you on your terms.
  4. Protecting Your Personal Email: We never share your personal email—only your StellarNurse private email.
  5. Control of Your StellarNurse Private Email: You can enable or disable your assigned StellarNurse email in your dashboard if you want to control email messages from agencies.
  6. No Marketing Sharing: We don’t share your phone number with outside companies for marketing. We only share with agencies you choose to contact (or with our subcontractors who help us provide services like customer support).
  7. 10DLC Compliance: Our texting follows 10DLC rules, ensuring we handle your phone info responsibly.

Analytics

We use third-party analytics (like Google Analytics) to see how people use our Service. This might include things like page views, session time, and so on. This helps us improve your experience. You can opt out of Google Analytics by installing their browser add-on.


Use of Your Personal Data

We might use your data to:

  • Run and maintain our Service
  • Manage your account
  • Contact you (email, calls, text, or push notifications)
  • Send news or special offers (unless you’ve opted out)
  • Text you about our services if you gave consent
  • Handle your requests (like questions or support)
  • Business transfers (if we sell or merge the company, your data might transfer too)
  • Other purposes like data analysis, usage trends, or testing promotions

We share your personal info in these situations:

  • With Service Providers for analytics, communication, etc.
  • For business transfers if we’re selling or reorganizing the company
  • With business partners to offer certain products, services, or promos
  • With your consent for other specific reasons
  • Sharing Phone Number & StellarNurse Email: Only when you send a message to an agency on StellarNurse. We never share your personal email.

Retention of Your Personal Data

We keep your personal data only as long as we need it to run our Service or follow legal obligations. Usage Data is usually kept for a shorter period unless we need it for security or to enhance our Service.


Transfer of Your Personal Data

We only process data within the United States. We don’t transfer your info internationally. By using our Service, you agree to let us process your data in the U.S.


Delete Your Personal Data

You can ask us to delete the data we have about you. You can often remove or change info yourself by logging into your profile. If you still need help, email us at nursesupport@stellarnurse.com. We might have to keep some data if the law says so.


Disclosure of Your Personal Data

Business Transactions

If we ever merge, get acquired, or sell assets, your data might transfer to the new owners. We’ll let you know if this happens.

Law Enforcement

Sometimes we must share data if law enforcement or public authorities (like a court) legally require it.

We may share data to:

  • Comply with the law
  • Defend our rights or property
  • Investigate wrongdoing
  • Protect people’s safety
  • Protect ourselves from legal issues

Data Security Measures

Commitment to Data Security

We care a lot about privacy. We use many precautions to protect your data.

Security Measures Implemented

  • Encryption: We use SSL (Secure Sockets Layer) so data sent to and from us is safe.
  • Secure Storage: Sensitive info is in secure databases, accessible only by authorized staff.
  • Regular Audits: We regularly check systems for weaknesses.
  • Employee Training: Our team is taught to respect confidentiality.
  • Incident Response: If there’s a breach, we have a plan to handle it quickly.

Ongoing Commitment

We always look for new ways to keep your info safe.

User Responsibility

You can help, too—use your private StellarNurse email with agencies, get a burner phone number, use strong passwords and beware of phishing attempts.


Children’s Privacy

Our Service isn’t meant for kids under 13. We don’t knowingly collect info from children. If you believe a child has used our Service and given us personal data, please contact us, and we’ll remove that info.


We might link to other sites. If you click these links, you’ll go to a third party’s site. We’re not responsible for their content or privacy practices, so check their policies.


Changes to this Privacy Policy

We may update this policy occasionally. If the changes are big, we’ll post a notice and update the “Last updated” date. Keep an eye on this page for the latest version.


Contact Us

If you have any questions about this Privacy Policy, you can reach us by:

Last updated: January 16, 2025